Weird and mysterious ban

I was banned for absolutly NO reason. This is how it happened: I was playing mancala with my friend but I couldnt  click or quit. i asked him to quit for me, but the type didnjt show up (in his view). then he quit two minutes later and dissappeared. I tried loading his player card but it wouldnt load ( I tried about 4 times, and he was stil online) so I TRIED  to go to the coffee shop, but IT wouldnt load. so i logged back out and went back in, but i was banned for 72 hours. thats the second time Ive been banned for NO reason.        But luckly my ban is almost over( 26 hours left(ithappened on monday))